Frequently Asked Questions

Everything you need to know about your Jumper 1234 order.

What materials are used in your knitwear?

We specialize in high-quality, sustainably sourced 100% cashmere and organic cotton blends designed to offer both comfort and durability.

How should I care for my cashmere jumper?

We recommend hand washing in cool water with a mild wool detergent or professional dry cleaning. Always lay flat to dry to maintain the garment's shape.

Do you offer international shipping?

Yes, we ship worldwide. Shipping costs and delivery times vary depending on your location and are calculated at checkout.

What is your return policy?

You can return any unworn items with original tags attached within 28 days of purchase for a full refund or exchange.

How do I know which size to order?

Our jumpers are generally true to size. You can find detailed measurements and fit guides on each product page to help you choose the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and buy-now-pay-later options like Klarna for a seamless shopping experience.